5 Questions to Ask Transcription Services Before You Hire

If you are going to the trouble and expense of hiring a transcription specialist to work from audio files or to make live recordings and transcribe from them, you should make sure that your chosen specialist can meet all of your needs in full. Some companies are more flexible than others so it pays to ask a few questions before you settle on one particular service provider. Below, we have listed 5 questions that we feel are important for you to ask before you engage the services of any particular transcription company.

Finding the Best Transcription Services in Toronto

Whether you call, email, or visit the offices of a transcription company in person, asking the questions below will help you to evaluate whether they are the right people for the work you have in mind.

  1. How Fast Are Your Turnaround Times? – If the companies you approach are not able to transcribe your files within a reasonable timeframe, it will not matter how good they are at what they do. You need to find a team that can handle your workload in a timely manner, without any drop in the standard of the transcriptions they provide.
  2. Do You Have the Capacity to take on Regular Work or a Large Volume of Work? – If the companies you approach does not have the capacity to take on regular work or a large volume of work you can run in to the problem of your tasks not being completed when you need them due to them being overwhelmed.
  3. How Many Years Have You Been in Business? – While you might get lucky and hire a brand-new team that is capable of doing a great job, it is far more likely that a well-established company will be able to provide you with the high-quality services you require. The longer a transcription firm has been in business, the easier it will be for them to anticipate your needs and therefore to make your life easier.
  4. Can I Send Files Over the Internet? – Whether you use ftp or another protocol, the ability to send audio or video files online will speed up the transcription process considerably. All reputable companies that offer transcription services in Toronto should be able to accept files that are sent over the internet.
  5. Do You Offer a Personal Service? – A company that takes the time to listen to your needs and is willing to provide a flexible service that is customized to meet them will definitely be a better choice than one that has no interest in ensuring you are happy with what they provide. Flexibility is key when working with transcription providers.

Our transcription services in Toronto are among the very best and we can certainly answer the above 5 questions to your complete satisfaction. Send us an email with your requirements or call to discuss them in person with a member of our team.  We are sure that we can provide you with the services you need.

Why Utilizing Transcription Services Just Makes Sense for the Modern Company

Transcription Services TorontoTranscribing audio files is a specialist task and those that make a career of it undergo extensive training before offering their services on a commercial basis. The best transcribers have years of experience, during which time they are able to put everything they learned during training into practice, and they are familiar with all of the issues that may arise during complicated jobs. For all of these reasons, hiring an outside specialist may be the best option if you do not have such a person on your staff.

The Benefits of Using Transcription Services in Toronto and Elsewhere

Among the many benefits we can think of, the following are those that we feel to be most important as far as modern commercial organizations are concerned:

  • Convenience – If you have a one-off job that you need doing as soon as possible, it will be far more convenient to hire a local service provider than to recruit a full-time transcriber or train an existing member of staff to carry out the work.
  • Cost – Unless you need so many files transcribed on a daily basis that the work would keep a full-time employee busy, it will be more cost effective to hire an outside specialist as and when necessary. Paying an experienced transcription professional to sit around for hours on end, waiting for any files that may need to be transcribed, is not a practical solution as far as most companies are concerned.
  • Accuracy – While one of your regular employees may be able to make a fair job of transcribing a short audio file, mistakes are easily made by those who are not used to doing such work on a daily basis. If accuracy is an important factor for you, paying a little bit extra for professional transcription services in Toronto or wherever you happen to be based makes much more sense.
  • Speed – Transcription experts can process large audio-visual files far more quickly than inexperienced amateurs. For this reason, their services are invaluable whenever speed is of the essence.

If you would like to find out for yourself how much easier life can be when you take advantage of the best transcription services in Toronto, please feel free to contact us at any time to discuss your needs. As one of the most competitive and professional transcribing firms in the city, you can trust us to meet all your needs at a reasonable cost.

What You Need to Know When Comparing Transcribing Companies

Transcribing Companies CanadaThere are hundreds of companies offering transcription services across Canada, perhaps even thousands. With this in mind, it is not surprising that many people find it hard to know which one to hire when they have need of such services. Hopefully, after reading the tips below, you will be better placed to make the right decision the next time you are in need of a local transcription specialist.

Comparing Transcribing Companies in Canada

When you are trying to decide which firm to hire, consider the following points before you make a final commitment:

  • Do They Provide Online Receipt & Delivery Services? – If you have to send files the old-fashioned way – by post – it could slow down the whole process considerably. A transcription company that can accept digital files sent via ftp, and send them back using the same technology, will be able to complete your work much faster than one that does not provide such facilities.
  • Can They Insert Time Codes – If you would like to have an audio file of a lengthy meeting transcribed, time codes will make it easier for you to locate particular subjects that were discussed at the meeting. Hiring one of the transcribing companies in Canada that can provide this service is a good idea if you regularly need long files processed.
  • Do They Accept a Variety of File Formats? – Some companies may only accept WAV files whereas others may prefer to work with MP3 files. A company that is willing to work with a wide range of formats will make life much easier for you. Having to recode audio-visual files before they are able to be transcribed can be a time-consuming process and should things go wrong during the recoding, can also lead to costly errors.
  • What Other Services Do They Provide? – When you are evaluating a particular company, ask about any additional services they may offer. A company that can proofread documents, format them, and work in different languages, will be able to take care of all your needs and ensure you do not have to hire two or three different firms to get what you want.

In addition to the above factors, you should of course consider the rates that each company charges. If you would like a competitive quote from one of the best transcribing companies in Canada, please do not hesitate to get in touch with us to discuss your requirements in detail.

Video Transcription Services in Toronto

Video transcription servicesAt Flaming Fingers video transcription services we are dedicated to making sure the transcriptions you receive from us are as clear and accurate as they can be. We understand that a transcript filled with “inaudible” notations or inaccuracies has little if any value so we hire only the most experienced and skilled transcribers to minimize grammar, formatting and terminology errors. Even so, we take nothing for granted and our quality control experts thoroughly review all transcripts ensuring the work lives up to our exacting standards.

Video Transcription Services from Flaming Fingers: The Easy Choice

Our team of highly trained video transcription experts are able to easily handle any kind of video transcription you may require including:

  • Meetings
  • Conferences
  • Weblogs
  • Video interviews
  • Educational videos
  • Legal proceedings
  • Police videos
  • Lecture videos
  • Films/TV shows
  • Training videos
  • Corporate promotional videos
  • Documentaries
  • Focus groups
  • and more

At Flaming Fingers we believe in the power of good working relationships. We leave the delays and excuses to others and treat each of our clients with the respect they deserve. Without you we are nothing and we never forget that or take your business for granted. When you enlist Flaming Fingers video transcription services you can be assured of 3 things:

  • Transparent Pricing – You’ll encounter no tricks or hidden fees when dealing with the transcription pros at Flaming Fingers. We’ll work with you to make sure you understand every aspect of our process so that you know precisely what you’re paying for and why.
  • Quick Turnaround – If you have encountered delays working with other video transcription services you’ll be pleased by our laudable record of on-time delivery. We know that you’re not sending us the work so that you can then listen to excuses why it isn’t finished. It will be done and you can depend on that.
  • Safety and Security – Flaming Fingers video transcription services places the utmost importance on maintaining the privacy of our clients. Security of confidential information in any medium is a responsibility we take seriously and you can rest assured all necessary precautions are taken when dealing with sensitive information of any kind.

You can also be sure that every transcribed file you receive from us has been thoroughly proofread for accuracy of information and consistency with the source material. Our experts subject the transcribed files to our rigid quality assurance regime designed to weed out mistakes, misspellings, misrepresentations and oversights large and small. Each file must pass muster with our QA managers before being released to you because customer satisfaction is our number one goal.

When you hire Flaming Fingers to handle your video transcription services you are getting:

  • Competitive pricing
  • Fast turnarounds
  • The industry’s highest level of accuracy
  • Canada’s most experienced and talented transcribers
  • Complete protection of your and your clients’ sensitive information
  • 21st century workflow emphasizing maximum efficiency
  • Total customer satisfaction

Our order process is designed for clarity and ease of use. If you have a large or regular volume of transcription that needs to be done talk to us about our monthly billing option. While we’re pros at handling large volumes of work we also understand relevant information that requires transcription often appears with little or no notice and so we stand ever ready to handle any emergency order you may have.

Video transcription doesn’t have to be a confusing, expensive or difficult process. Your experience will largely depend on the video transcription services you engage. When you choose Flaming Fingers you are choosing Toronto’s no-nonsense customer-oriented transcription professionals. We make it our job to make your job easier. Don’t delay. Contact us today and discover the difference dedicated, highly competent transcribers can make.

Transcribing Companies in Canada

transcribing companies CanadaBusinesses and institutions rise and fall on the accuracy of the information they have at their disposal. Doctors, lawyers and law enforcement professionals have traditionally been the ones that require transcribing companies to take care of their transcription needs, but anything that is recorded can be transcribed. At Flaming Fingers of Toronto we know that choosing the right transcription service to fulfill your company’s needs can seem like a daunting task but there are ways to minimize the confusion and arrive at a choice that makes sense for you.
Navigating the Minefield of Transcribing Companies

The simplest way to determine the quality of a transcription company is to ask some or all of the following questions before you send them your sensitive voice mails, interviews, court proceedings or investigative materials.

  • Who will be handling the actual transcription? – Is the transcriptionist experienced? What are the various things they’ve transcribed?
  • Do they have experience in the field? – Medical or legal training of some kind or firsthand experience in the business world is often crucial to accurate transcriptions. Many discount transcribing companies will employ nearly anyone who can speak some level of English and type at an average rate.
  • Where will the transcription work be done? – If you send your important work to a company in Canada will the work then be forwarded to an office in New Delhi? It’s important to know.
  • Is English the first language of the transcriber? – Even if the work is forwarded to a non-English speaking country, if the transcriptionist is a native English speaker (think expat), you may wind up with quality transcription. But it’s important to know that up front.
  • Are there specific file types required? – Some transcribing companies are more versatile than others. If a prospective company insists on a certain type of file to work from it may indicate a fly-by-night organization or someone unfamiliar with present-day technology.
  • What about quality control? – Does the work get proofread by anyone? Who? What are their qualifications? Make sure you get answers not evasion.
  • Will the final product be searchable? – One of the main reasons for transcribing things is to make the information easily accessible to various members of the organization. If the final product is not searchable what’s the point?
  • What about confidentiality? – Is the transcriptionist familiar with Western standards of confidentiality and have they signed or will they sign a confidentiality agreement? This is critical if you’re working with medical or legal information.
  • What is the cost? – Keep in mind that some transcription companies can impose fees if the quality of the audio or video file makes it difficult to understand. These and other fees can add up quickly so you need to know in advance everything that may end up on your final bill.


Interviewing transcribing companies, whether in Canada or elsewhere, is the common-sense way to establish a reasonable level of certainty that the company can live up to the promises of its promotional materials. The dedicated professionals at Flaming Fingers of Toronto will be happy to answer any questions you may have about our service and the people that will transcribe your recordings. We’re proud of our hard-earned, 22-year reputation and the people that work here reflect our commitment to the highest standards in the transcription industry.